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A POWERFUL SOFTWARE FOR A MORE EFFICIENT COLLECTOR

We understand that debt collection can be one of the toughest challenges in the financial industry. That’s why we’ve built a user-friendly, efficient platform to simplify and streamline the entire process.

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SYNC DIAL is a call center auto dialer software improves the efficiency of phone communication by giving more information and more options for each call. Gives an utterly new experience of effective phone communication right in CRM and drives business processes to advanced standards.

  • Straightforward interface and simple workflow allows its users to follow the collection process more easily, thus increasing agent productivity and collection efficiency.
  • Enables the collection firm to more efficiently manage and track progress of the collection process and targets through uploading, sorting and updating contacts and payment statuses.

Predictive Dialer

A predictive dialer is an automated calling system that dials multiple phone numbers simultaneously and connects answered calls to available agents. It uses algorithms to predict agent availability and call answer rates, minimizing idle time and maximizing efficiency.

Customize fields of data

A flexible CRM that allows you to customize lead and account fields, ensuring a tailored workflow that fits your business needs seamlessly.

Voice Monitoring

A powerful CRM with real-time voice monitoring, featuring Whisper, Listen, and Barge modes for enhanced call supervision and agent support.

Build-in Sofphone

A versatile CRM with a built-in web softphone, enabling seamless call handling and customer interactions directly from your browser.

Insights

A powerful CRM with advanced analytics and insights, providing real-time reports on calls and campaigns to optimize performance and drive better results.

User Friendly

2-page core collection screen ensures that you and your staffs can learn 2 times faster.

Why Sync Dial?

In today’s fast-paced customer service and collection environments, every second counts. Sync Dial offers a reliable, scalable, and feature-rich platform to help your teams connect with customers faster, smarter, and more effectively.

Whether you’re in sales, collections, customer service, or support, Sync Dial empowers your teams with the tools they need to succeed.

Built-In Tools & Integration

Softphone Ready

  • Compatible with any softphone application.
  • Comes with a built-in softphone (Beta version).

Secure On-Premise Setup

  • Hosted within your network for maximum control and security.
  • Not accessible outside unless explicitly configured.

Detailed Reports & Logs

  • Downloadable reports filtered by date, group, status, and agent.
  • Access daily productivity, average handling time, call logs, and call summaries.

Customizable & Scalable

Have specific needs? Sync Dial is built with flexibility in mind. We offer:

  • Custom Feature Development tailored to your operations.
  • System Enhancements to support growing teams or specialized workflows.

Get started with our 15-day free trial and experience the full power of Sync Dial with limited users. No strings attached!